The journey of a sold item
- Order: you order online; MATOS confirms by phone.
- Hand-over to MATOS: if the item stayed with the seller, they have 48 h to hand it to MATOS. Items “In stock at MATOS” go straight to the next step.
- Check: MATOS checks that the item is the one that was inspected (serial number, seal, condition).
- Shipping: MATOS ships with its usual carrier to all 69 wilayas, to your home or a pick-up point.
Indicative times
- Item in stock at MATOS: 1 to 5 business days.
- Item with the seller: 3 to 7 business days.
Shipping costs are those of matos-algeria.com and are calculated for your wilaya at checkout.